Miller Zell – Management Consulting

ResiliEnt Business Solutions provided System Engineer (SE) support to upgrade and stabilize their BI platform (System i/JDE and Windows SQL Server).  ResiliEnt also provided development and mentoring support to the IT team.  Three executive dashboards were developed and added to an existing portal (Liferay).  The mentoring provided by ResiliEnt was based on the programs developed in WebFOCUS and then integrated with the Java based portal.  The ResiliEnt consultant completed development of the KPIs ahead of time and therefore she was able to deliver more than the original statement of work requested.

  • ResiliEnt delivered a quality, highly skilled SE and developer/mentor.
  • ResiliEnt delivered as promised over multiple projects.
  • ResiliEnt worked well in partnership with executives at Miller Zell, and their client.

ResiliEnt was asked to return to Miller Zell in November to assist the IT team with a new project for their largest client.  Miller Zell is taking on the support of the entire BI platform for their client, and so far ResiliEnt has helped them with scoping, design, data modeling, tool selection, prototyping and development of the dashboards.

ResiliEnt worked very closely with Ms. Strickland on both projects to manage the timeline and the deliverables.  The ResiliEnt SE created a BI Platform Owners Manual, and the developer/mentor created a training document which outlined several tips and techniques used in the new dashboards.